Skip to main content

the investigative inquisitions of the reference librarian

There are very few things I really dislike doing at work- one of them is usually helping people find genealogical information. However, today was quite different. For some reason, things were super busy at work as soon as I clocked in at 5pm. One patron was visiting from out of town to search for a grave of a family member, and needed some help with microfilm and cemetary stuff.

This person was very grateful for the help, and I learned a lot along our quick journey. We jetted from microfilm to internet pass to map of Payne County to cemetery index, to finding a map of the townships. Phew! I did forget that we have a gigantic map of Payne county, including townships, mounted in the main library by the bathrooms, but we also had a pocket sized map in the locked case. (Locked case is for rare or really old items we want to keep. Overflow for this stuff is called the "reference closet.")

Anyhow, sometimes I have to tell people to come back on Tuesday or Thursday from 12-4, when our volunteers from the Payne County Genealogy Society are here to volunteer. As much as we can help with all sorts of things, these people are total experts and can help much more quickly and probably better than at least I can.

But, it was super cool to be able to help the patron find what he needed. Also, it was really neat for me to see how much I've grown as a librarian, because things really do get a lot easier after a year or two of experience. Especially at a public library. Think- baby and bathwater analogy. Also, (yeah I know, also again?!) it was fun to have a really challenging reference question. Usually it is ready ref stuff like, can you help me find a website or an address or phone number? Or I have a computer question. Easy. Go brain!

Comments

Popular posts from this blog

myspace versus facebook

When will the madness end? Now the myspace buzz is out, facebook is in. I even saw a mashup [can't find it again!] that proclaimed facebook the genius brainchild of social networking systems, and myspace the red-headed step-child who scrubs the floors. Okay, maybe it wasn't really that bad, but it was pretty brutal. And I'm supposed to give a conference presentation about how helpful myspace can be for libraries? I'm going to have to dig pretty hard for that one. Yikes!

MySpace goes org

I created a generic myspace page for a public library as my final project in Doc Martens' LIS web class in Fall 2006. I also work as a reference librarian at a public library. My fellow librarian and comrade liked it, and thought he would show it to our library director, who also liked it, and asked me to tailor it to our library, Stillwater Public. I no longer have the beta-version available, but here is what the "finished" product looks like. Luckily for our library, we do not receive e-rate funding, so we do not have to block social networking and blogging websites, like other schools and libraries do. Patrons come to our library to access the internet and www.myspace.com, more specifically, because it's banned in so many places. I put up signs last week advertising that our library is now on myspace, and got a few extra friends requests. Hopefully, as word spreads, more people will be interested in joining our friends' list and getting all sorts of up

Libraries the keystone for public access?

Bertot, Jaeger, Langa and McClure wrote this article about public access and internet in libraries, and how the federal government has "drafted" libraries to help the people without any compensation; monetary or otherwise. So essentially, libraries are getting dumped on by Big Brother and Uncle Sam, and especially so in times of crisis and natural disaster. Why? The geniuses at FEMA and DHS and all those other government agencies helping poor people have slowly been making their forms and information solely available online. Because people who can't afford to feed themselves probably have access to a computer. It just makes sense, right? WRONG. So, instead of creating offices to help these people use the computers to find the information, they direct the people to the nation's libraries. They are giving people references to the library but not giving libraries extra money, funding, or anything of the sort to help them out. They have shifted the burden of aiding the